Sunday, November 20, 2011

I blogged about how Smart Bro USB Plugin Sucks last November 9, 2011 and here we go again... My 5-day UNLISURF got expired before the actual expiry time. As a result, I had to load up my Smart Bro account and registered for another 5-day unlimited surfing.

Take a look:

My UNLISURF subscription was about to expire at 6:15 PM but by 6PM, I can no longer go online.

How come I was able to register again by 6:13PM? I am supposed to get a message saying that I can't register yet since I have active subscription, right?

Wednesday, November 09, 2011

Why is it, that everytime my unlimited browsing subscription is about to expire, the internet connection gets crazy? Countless times! It goes out just before my UNLI's expiry?! And no, don't tell me that my PC clock is not synchronized with your time! I keep adjusting it to be synched with your system yet you keep screwing up.

If I registered at 12 noon yesterday for a one day unlimited internet, shouldn't it expire at EXACTLY 12 noon today? Not 11:45 AM, nor 11:30AM. I am trying to maximize my time and working as fast as I can before my expected expiry time, but what the hell are you doing?!

Are you milking us by cutting our subscription? You're taking more than 15 minutes of my internet connection and it means a lot to my blogging life when I'm not at home!

I have my reasons why I am using Smart Bro USB plugin and I am paying in full to get registered, so please, fix your system. I won't rant about your Customer Service and Tech Support anymore because people already know how much they stink.


- Related Post: Disgusted with Smart Bro!

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